ANGELA SLAGHT

HIGHLIGHTS OF QUALIFICATION

Records management and switchboard/multi-line phone Operation experience
Demonstrated professionalism and interpersonal communication skills
Administrative experience in a government office setting
Clear criminal record and Intervention Record Check
Experience with CICIO and CYFS systems
Proficient in Microsoft Office programs
Experience with John Deere programs including Equip, John Deere University, Warranty
Experience with Citrix programs
Open and close service work orders
15 years customer service experience

EDUCATION

St John’s Car Seat Safety Technician St John’s Ambulance 2016

Veterinary Medical Receptionist Olds College – Olds, AB 2005

Microsoft Word Microsoft Excel
Microsoft PowerPoint Microsoft Publisher
Microsoft Access Office Procedures
Simply Accounting Business Communications
Keyboard 60 wpm

Grade 12 Diploma Westcliffe Composite School -Marengo, SK 2004

EXPERIENCE

August 2020 – Present
Branch Administrator Drumheller, AB
Cervus Equipment / Brandt Tractor 1year 5 months

Creating miscellaneous purchase orders
Opening closing service work orders
Manage service technician’s time
Reviewing and uploading parts receiving documents and purchase orders
Reconcile daily cash, monthly credit card statements
Process ROA’s monthly send out monthly statements
Safety coordinator- take monthly safety notes and perform monthly safety inspections and weekly meetings
Training coordinator – run weekly, monthly, and quarterly John Deere University reports. Register and assign training to employees.
General office duties answer phones, greet customers when entering building, daily bank/mail.
October 2016 to Present
Administrative Support Drumheller, AB
Government of Alberta Children’s Services 2years 4 months

Provide administrative support to Caseworkers, Office Administrator, and Manager
Provide training on information management software to caseworkers
Complete Intervention Record Checks
Maintain Records Management
Manage client information
Update and manage information in CICIO
Determine clients’ needs and refer to appropriate worker or community resource
Maintain fleet vehicles fuel and maintenance records
Assist workers with typing client files
Process invoice in CYFS & CMAS
Office supply ordering
Pick up, and sort Government Courier and Canada Post Mail
Set up video conferencing meetings via Meet Alberta and Internal Government systems

March 2013 to July 2016
Administrative Support, Ministry of Agriculture Kindersley, SK
Government of Saskatchewan 3 years, 4 months

Provide excellent Customer Service
Multi-tasking
Complete Faxes, Scanning and E-mailing, multi-line phone
Bulk Mail outs using Canada Post
Citrix Programs: Sales Logix data base, CLMS
Midas Expense
Creating PDF’s using Adobe
Create and fill Excel Spread sheets
Create and send out weekly newsletters to producers
Assist clients to the correct information or specialists’ phone or in person
Assist Specialists with promoting events
Book hotels, venues for staff and public functions

April 2010 to March 2012
Financial Customer Service Representative Kindersley, SK
Cash Store Financial 2 years, 1 month

Provide Customer service
Cash cheques, approve payday loans
Complete monthly card reconciliation
Generated Western Union and RIA money transfers
Promoting different products offered
Constructed collection calls
Performed daily bank deposits
Responsible for opening and closing store

November 2005 to September 2006
July 2007 to April 2009
Front Desk Clerk Olds, AB and Kindersley, SK
Best Western 2 years, 7 months

Balancing float
Check guests in and out of hotel
Take reservations via phone, fax and online
General Housekeeping tasks