Experience
Child Care Provider
Monitored entry/exit of all children to maintain safe and organized environment.
Maintained effective schedule balance between rest periods, active play, and instruction.
Applied positive behavior management techniques to enhance social interaction and emotional development.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Worked with children individually and in groups to teach communication and critical thinking skills.
Managed monthly budgets to ensure balanced meals/snacks throughout the day, purchased supplies for crafts/activities and cleaning product to maintain clean environment for clients every day.
Receptionist/Administravie Assistant
Directed incoming calls to internal personnel and departments.
Corresponded with clients in person and over the telephone.
Provided clerical support to clinic staff by copying, faxing, scanning and filing documents. Managed inventory rotation.
Entered client information into electronic charts(telusWOLF).
Operated multi-line telephone system.
Welcomed all clients with friendly greeting, answered broad questions, gathered nature of visit, and directed to specific offices within the clinic. Attended out of office seminars to ensure best experience throughout the different levels of care, to maintain quality and efficiency.
Enhanced my personal knowledge of all local clinic to better assist clients or general public with any needs or questions that we could not accommodate within South Shore.
Fashion Associate/Moms Group
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Assisted customers by answering questions and fulfilling requests.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Ensured opening/closing procedures were followed every shift.
Worked alongside warehouse staff to maintain product rotation and fulfilment.
Discarded out-of-season stock according to store policies.
Housekeeping/2nd Head Housekeeper
Cleaned guest rooms upon check-out.
Maintained rooms for guests staying multiple nights.
Gathered and washed linens and dishes.
Organized team when in head housekeeping position.
Clear communication with front end staff.
Ensuring high quality of cleanliness throughout the teams work to meet hotel standards.
Education
Diploma
Diploma
Medical Administrative Assistant
Certificate
Medical Terminology
Diploma
Medical Transcriptionist