Experience
Contract Medical Office Assistant
Covered Multiple departments in the Health Center:
Social Services:
Answered phones, typed up legal documents for court, organized and recorded foster parent and children's files
Wellness:
Answered phones
Scheduled appointments
Submitted client referrals
Doctors Clinic:
Scheduling patient doctor's appointments
Registering new patients
Recording in patient charts
Scanning Lab and diagnostic documents to patient charts
Answering and directing phone calls on the office switchboard
Registering patients in Acute Care
Data entry for the Physio Therapy Dpt.
Registering New Patients
Filing in medical records
Calling patients for follow-up appointments
Responsible for organizing appointments and travel for the mammogram program in the community
Office Assistant in
Kept track and updated Residents' Health Care Cards
ordered medical and office supplies
Submitted monthly census reports
Worked closely with the pharmacy to organize the ordering of Resident supplies covered by health insurance
Had death certificates signed by the attending physician and delivered to medical records
Occupational Health and Safety
Helped with dementia patients when needed
Expense and travel reports
Assisted the General manager and Supervisor with anything they required required
Education
Medical Office Assistant
In the medical office assistant diploma program, my courses included:
Microsoft Office Programs - Word, Excel and PowerPoint
Business Communication - Business writing, reports and proposals, professionalism and speaking skills, communication in the digital age, Communication in person (verbal and non-verbal skills)
Law & Ethics
Medical Terminology
Coding and billing
Human Anatomy
Medical transcription
Electronic Health Records