Experience
Graphic Designer
Graphic design for consumer food and alcohol packaging.
Receptionist
Attend to the needs of student residents at any hour of the day
Process applications, take payments and input charges
Administration tasks (i.e. filling, sorting, organising, email, mail outs, answering phone
inquiries on a switchboard, multitasking)
Operate as a hotel and conference centre from May-August
Greet guests, take reservations over the phone and email
Help sales manager with corporate, group accounts and administrative duties
Night audit experience
Sales Administrator
Works with the sales manager in administrative duties for the conference season
Administration tasks (i.e. filling, sorting, organising, email, mail outs, budgets)
Worked on conference season budgets
Greet guests, take reservations over the phone and through email
Assist in large group bookings, also in collaboration with college services
Training staff on conference season operations and new policies
Worked with 3rd party booking engines, adjusting rates and room inventory
Customer Service Representative
Attend to the needs of student residents at any hour of the day
Process applications, take payments and input charges
Administration tasks (i.e. filling, sorting, organising, email, mail outs, answering phone
inquiries on a switchboard, multitasking)
Operate as a hotel and conference centre from May-August
Greet guests, take reservations over the phone and email
Help sales manager with corporate, group accounts and administrative duties
Night audit experience
Guest Service Agent
Attend to needs of guest on arrival, check out and during their stay
Answer inquiries and provide current and accurate information to guests
Operate switchboard to direct calls, take reservations and give information on hotel services
Perform cashier duties, collect money, issue receipts, count and balance float and deposits
Night Audit experience
Clerical duties
Airline Check-In Agent
Check-in passengers for seasonal flights with different airlines
Board passengers
Greet returning passengers, help with inquires, groom the plane
Crew Member, Crew Trainer, Team Leader, Swing Manager
Started as a Crew Member and worked my way up the ladder during my time there.
Manage a designated station to help out with controls
Train new hires or cross training existing staff on different stations
Take orders, assembled food, handled money, dealt with customer complaints
Supervise preparation and positioning of people, equipment and products for the shift
Control labour, waste, cash and yields on the shift
Responsible for counting tills and providing feedback
Set targets for crew members while managing the shift
Responsible for customer complaints throughout shift
Freelance Designer
Freelance work for small clients.
Created a few websites for client businesses through Wix.com
Brochure, poster, flyer, sign designs.
Logo design.
Education
Package & Graphic Design
Humber’s unique Graphic and Package Design teaches the business of packaging from designing to manufacturing to marketing. The program teaches graphic design, computer graphics, marketing, packaging technology and materials, along with three-dimensional designs for packaging, and resource management – all with strong emphasis on sustainability aspects related to packaging and the environment.