Experience
Program Coordinator
Manage Aeroplan franchise accounts and issuing points
Prepare monthly revenue submissions from FranConnect
Manage NAF Co-op submissions and reimbursements
Invoice tracking and coding, generating weekly report for past due invoices
for BDM.
Fulfillment of promotional Inventory and uniforms (franchise facing and third
party facing)
Distribution of leads from inbound call centre
Trade shows: Assist with registration, rental of booth items. Assemble
giveaways and organize draws and prizes. Attend trade show as vendor to
promote brand awareness
Management of job recruiting platforms (franchise facing)
Liaise with franchisees regarding operations support
File submissions to NRCan and file assigning to modelers for Greener Homes
Initiative
Responding to status requests from offices and energy auditors
Process EOM accounting in coordinatiion with NRCan
Executive Administrative Assistant to President
Alongside previous administration responsibilities, also responsible for
scheduling, making travel arrangements and accommodations, expense
reports for president of company
Part Time Receptionist and Administrative Assistant
Liaise with guests entering the office
Answer phone and direct calls internally or provide information to customers
with regards to services needed
Book meeting rooms and help facilitate meetings (craft services, set up and
tear down)
Maintenance of company records of all family name brand franchises
Oversee mail and parcel distribution and supply orders for office and staff
room
Assist accounting with payables and NAF reconciliation
Provide clerical assistance and national account management for program
coordinators in the following brands: Marry Maids, ServiceMaster Clean,
FurnitureMedic
Program Coordinator
Commerical and residential restoration services from distaster to done
Coordinate activities, resources, equipment and information for BDCS and
franchise owners
Liaise with clients to identify and define project requirements, scope and
objectives and make certain that clients’ needs are met as the project evolves
Help prepare project proposals, timeframes, schedule and budget
Monitor and track project’s progress and handle any issues that arise
Act as the point of contact and communicate project status adequately to all
participants
Use project management tools to monitor working hours, budget, plans and
money spend
Issue all appropriate legal paperwork as well as report and escalate to
management as needed
Create and maintain comprehensive project documentation, plans and
reports for national accounts in CommericaLink
Create invoice and cheque requests for accounting
Assist in booking regional meetings, registration for conferences, hotel room
blocks, travel accomodations for brand leader and BDCs
Arranging craft services for in house meetings
Education
Business Administration
Business Administration with a strong focus in accounting and finance
Culinary Management
Program to address food safety needs, menu design of restaurants, supply chain, and other management related to the commercial kitchen.