Experience
Electric Service Coordinator
- Deal with Multi-Level Clients to asses new projects
- Approve and review electric service connections projects
- Maintain high level efficiency and effective processes
Store Manager
- Deployed and assessed strategies for retaining customers and maximizing account servicing
opportunities to promote revenue consistency.
- Drove workflow improvements by streamlining processes.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
Assistant Manager,
- Monitored customer buying trends and market conditions to adjust strategies and achieve sales goals.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Created and enhanced call sequencing flows and scripts to enhance team performance.
Client Account Manager
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving
problems, and following up with potential and existing clients.
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting
to deliver actionable insights and develop sales pipeline.
- Maintained client files with sales contracts, records of client interactions, client notes, and other
information.
Door to Door Agent
- Recommended accurate and effective solutions to customers after identifying problems.
- Coordinated trade shows and created marketing collateral to reach greater potential customers.
- Resolved concerns with products or services to help with retention and drive sales.