Bianca Wallace - Virtual Assistant Canada

Bianca W

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Member since August 25, 2022

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Let Me Help You So You Can Get Back To What Matters Most

After earning a Bachelors degree in Philosophy, I was able to use my excellent verbal and written communication skills to teach English to children and adults abroad. After learning how to adapt in different l environments I took my new skills into the field of helping others alleviate their busy schedules. I have recent experience assisting multiple doctors manage their patients and schedules.

I have several years of customer service experience and virtually assisting. My experience working with different kinds of clients and expectations allows me to adapt and learn quickly. My strategic thinking helps me to execute tasks and organize objectives.

Gallery

Experience

Virtual Medical Assistant

• Assists doctors with their medical intakes
• Correspond with physicians and update their patients
records
• Schedule and confirm patients medical appointments
• Record and maintain patients financial transactions
• Create invoices for patients
• Assess mental health patients using PHQ-9 GAD-7
questionnaires
•. Maintaining electronic patient medical records
• Booking follow ups and coordinating referrals for
further tests and consultations
• Train new medical assistant employees

English Teacher

• Adults English teacher
• Kids English teacher
• Writing Corrections and assisting with various kinds of
writing tasks
• TEFL Certification

Payroll Clerk

• Collecting and verifying timekeeping information for all
employees
• Calculate pay according to hours worked incorporating
leaves and overtime
• Deal with complaints and questions regarding payroll
from employees and upper management
• Investigate and resolve any discrepancies in payroll
• Data Entry
• Microsoft Word & Excel Trained

Education

Philosophy

My Skills & Apps

Administrative Skills2 Years

Adobe Premiere Pro1 Years

Account Management2 Years

Blogging6 Years

Calendar Management2 Years

Canadian Payroll1 Years

communication2 Years

Customer Service10 Years

Data Entry4 Years

Employee Training2 Years

health care2 Years

Gmail2 Years

Inbox Management2 Years

Salesforce1 Years

Zoom3 Years

Virtual Receptionist2 Years

Video Editing3 Years

Typing3 Years

Self-Management2 Years

Medical Office Assistance2 Years

Medical Terminology2 Years

Microsoft Office3 Years

Microsoft Outlook3 Years

Microsoft PowerPoint3 Years

Microsoft Excel3 Years

Office Administration2 Years

Organization2 Years

Payroll Accounting1 Years

Responding to calls and emails2 Years