Experience
Outfitter
- Processed sales transactions accurately and promptly to prevent long wait times.
- Prioritized scheduled and walk-in customer satisfaction by resolving concerns efficiently.
- Used an online booking system to manage customer appointments efficiently.
Deputy Returning Officer
- Completed paperwork to record that an elector had voted.
- Maintained confidentiality when handling customer’s personal files and information.
- Managed the custody of ballot boxes and completed the ballot count.
Information Officer
- Ensured efficiency by quickly verifying identification and explaining procedures.
- Delivered ballot boxes from early polling locations to the election officer nightly.
- Maintained cleanliness by sanitizing commonly touched surfaces after every voter.
Cashier
- Conducted cash up and deposit procedures and analyzed computerized sales reports.
- Trained new employees in cashiering, filing, and customer service procedures.
- Inputted sales and received fuel values into an MS Excel sheet to detect errors.
- Answered and directed phone calls, providing sufficient answers, or taking detailed messages when required.
Education
Office Administration Certificate
"This certificate provided knowledge and skill development related to business office environment, with an emphasis on computer applications. Instruction is augmented by projects that gave a hands-on understanding of the demands and rewards of work in an office setting.
I learned how to:
- Edit and write business letters, memos and email communication;
- Effectively use leading business software applications, including word processing, spreadsheets, databases, presentations, desktop publishing and Adobe to create business documents;
- Execute office procedures such as reception, mail processing, email communication, calendaring, telephone communication, maintaining office equipment, task management and meeting participation;
- Generate, maintain and retrieve manual and electronic records;
- Use interpersonal communications in the workplace; and Use automated accounting software and do basic accounting." (Saskatchewan Polytechnic)