freelancer
Email Verified Darlette M
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Member since September 20, 2022
Profile health 70%
  • $18.00 / hr
  • New Brunswick
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Nice to meet you! My name is Darlette. I can help you based on my experience in customer service and data entry. I am well organized and dedicated, with the goal of providing above satisfactory and dependable services to you and your business.

Experience

Virtual Assistant

  •  Support Zebra
  •  Apr 2017 - Sep 2017

•Responding to emails from clients •Manage contact list
•Address employees administrative queries.

Technical Support Representative

  •  Concentrix
  •  Sep 2017 - Sep 2018

Taking inbound calls for networking device and troubleshooting with the customer.

Customer Service Agent

  •  Xplornet
  •  Jan 2020 - Present

Taking inbound calls for customers with billing and account inquiries.
Sending email to the customers with past due balance.
Assisting customers in activating their internet service

Education

Undergraduate - BS Hotel and Restaurant Management

  •  STI College (Cagayan De Oro) PH
  •  Jun 2014 - Mar 2022