Duties/Responsibilities:
Career counseling to the students according to their background.
Convince clients to buy services.
Creating students’ profiles in several UK universities and assisting students to enroll in their intended university.
Help students complete their visa procedure.
Handling social media accounts and answering any queries.
Proofreading of any document.
Follow-up students, universities, and third parties for smooth operating activities.
Additional duties:
Publishing job advertisements on various job platforms.
Assisting the staff recruiting process.
Guiding employees in accomplishing their tasks.
Monitoring employees work by Screenshot monitor.
Any other task assigned by supervisor.

Duties/Responsibilities:
Analyzed personnel needs, and posted job advertisements on Linkedin, and other job portals.
Assisted the recruitment &selection process of candidates.
Informed candidates of results of the selection process and prepared appointment letters.
Provided information about terms and conditions of employment to applicants.
Maintained employees’ daily attendance, monthly paychecks, employees' files, etc.
Trained new employees and monitor their work.
Analyzed and oversee administrative work related to project planning and processes.
Monitored employees' work and gave them proper guidance.
Negotiated salaries, benefits, and cooperate termination procedures.
Assisted managers in preparation of tour operating budget.
Collected required documents from customers and prepare them for further processing.
Established work priorities, distribute work to employees, and ensure that projects are completed within the deadline.
Maintained liaison with customers, & travel partners.
Handled the matter of booking, refund, and reissuing the air ticket.
Handled customer’s filing and record-keeping duties.
Any other task assigned by management.
Achievements:
I trained, monitored, and guided 8 new employees about the company’s services and working procedures.
Completed tour projects - 200 people in Dubai and Egypt, 60 people in India, 75 people in the domestic tour, and other small group tours in other countries. These tours boosted company profits and earned appreciation from valuable clients and CEOs as well.
Ensured 90% customer satisfaction.