freelancer
Email Verified Felicity M
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Member since February 26, 2022
Profile health 50%
  • Prince Edward Island
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Experience

Social Media Marketing

  •  Digital Business Owner
  •  Aug 2021 - Present

Affiliate marketing for a reputable company in the health and wellness industry.

Leveraging social media platforms (Facebook Ads, Instagram Ads, Youtube Ads)

Mentoring business owners and aiding in the training process.

Social Media Marketing Specialist

  •  Backwoods Tree Cutting Inc.
  •  May 2021 - Aug 2021

Perform thorough market research and competitive analysis to understand and effectively drive marketing initiatives on social media platforms.

Efficiently increase service visibility and market performance for forest management services of Backwoods Tree Cutting Inc. in local areas.

Researching and implementing Government Initiatives and Programs within the province of Prince Edward Island into our business model.

Utilized the Carbon Capture Program and Forest Enhancement Program to plant a total of 34,750 trees in 2021 for clients.

Financial evaluation and report of income/expenses.

Booking estimates and managing daily schedules through email correspondence.

Sending client invoices and reviewing/editing business documents.

Customer Service Representative

  •  Mercedes-Benz
  •  Feb 2013 - Aug 2013

Provide prompt and accurate responses to Sales and customer requests for expediting orders with Purchasing and Internal suppliers.

Leading and directing traffic between departments within the company

Covering reception duties and administration work

Customer Service Helpdesk - IP Technician

  •  Bell Aliant
  •  May 2009 - Aug 2013

Advanced knowledge of Bell Services/Troubleshooting Processes.

Direct communication and resolution with Canadian nationwide Bell Regional Managers.

24/7 Helpdesk. Inbound and Outbound calling.

Education

Bachelor of Arts - Sociology

  •  University of Prince Edward Island
  •   - May 2015