freelancer
Email Verified Gaelle S
0/5 (0 Feedback)
Member since August 21, 2022
Profile health 70%

I am bilingual (English and French) specialist in administration, content writing, editing and proofreading, digital communications and events, with experience in social media, marketing, translation, advertising, web, human resources, internal communications and events coordination as well as administrative support.

Experience

Communications Advisor

  •  Statistics Canada

• Develop, translate and review social media messaging
• Schedule and publish social media contents through Hootsuite, Sprout, Meltwater, Creator studio.
• Produce weekly social media campaigns by drafting messages on various topics related to the Department mandates
• Produce weekly and monthly social media reports on channel performance
• Manage daily operations of departmental social media accounts including monitoring Statistics Canada social media accounts: Facebook, Twitter, Instagram, Reddit, Youtube, LinkedIn
• Develop responses to questions received from the public on social media
• Provide logistic support for the events organized by Statistics Canada

Communications Officer

  •  Privy Council Office
  •  May 2019 - Oct 2019

• Develop, translate and review social media messaging
• Produce a social media calendar by drafting messages on topics related to the CCO mandate: learning events and career development activities.
• Draft articles for the newsletter
• Code content such as articles, images on webpage
• Provide logistic support for the events organized by the CCO:
a) Draft tweets to promote the events
b) Take pictures of the events
c) Register invitee’s attendance to events
d) Take charge of the hospitality
e) produce an evaluation summary of the events
• Develop, translate and review content for major projects such as: annual report and the CCO corporate presentation
• Produce a digital dashboard for the monthly evaluation reports of the learning events
• Provide human resources support
a) create and manage a list of potential candidates for different positions
b) Send resumes of candidates to hiring managers when requested
• Provide administrative support
a) Provide support to meetings by preparing agenda packages, arranging meeting dates/times/rooms, contacting participants, attending meetings.
b) Monitor generic inbox of CCO by sorting out and responding to emails
c) Edit documents for style, grammar and spelling
d) Coordinate travel arrangements when required

Communications Officer

  •  Fisheries and Oceans Canada
  •  Dec 2018 - Apr 2019

● Develop, translate and review social media messaging
● Schedule and publish social media content through Hootsuite
● Produce weekly social media calendar by drafting messages on various topics related to the Department mandates such as icebreaking season, search and rescue and by coordinating with regional social media leads
● Produce weekly and monthly social media reports on channel performance
● Manage daily operations of departmental social media accounts including monitoring Canadian Coast Guard social media accounts: Facebook, Twitter and Instagram.
● Develop responses to questions and comments from the public on social media and ensure the channels work within the guidelines of the Policy on Communications and Federal Identity

Client Advisor

  •  Royal Bank Canada
  •  Feb 2018 - Dec 2018

• Meet client immediate financial needs, and provide additional advice and solutions, including digital solutions
• Proactively resolve client concerns at first point of contact
• Proactively take ownership of resolving and preventing client banking problems
• Enable and educate our clients by proactively serving Digital First and by leading as a Digital Ambassador who keeps current on technology
• Notify clients about current changes on Banking packages

Office Assistant

  •  Sep 2015 - Sep 2016

• Provide clerical support to the Centre for University Teaching's staff
• Transcribe and documents and edits for style, grammar and spelling
• Translate documents in English and French
• Provide necessary assistance on various programs, procedures, and contact information
• Help with the administration and preparation for events organized by the Centre
• Maintain the Centre’s filing system with regard to correspondence, general information, couriers, requisitions for supplies.
• Coordinate travel arrangements as required

Education

International Management

  •  University of Ottawa
  •  Sep 2014 - Apr 2018

Certificate in International Project Management

  •  Sep 2020 - Aug 2021