Experience
Virtual Assistant
Sales Manager
- Successfully operated the POS system and exceeded client profile management expectations
- Performed tasks related to store operations including weekly supply counts, store-to-store communications and, incoming and outgoing merchandise transfers
- Educated clients about in-store services and collaborated effectively with fellow team members to address client needs, transaction details and potential service issues
- Responsible for performing cleaning duties, administrative tasks, opening and closing store, and overall store maintenance
Social Service Worker
- Independently facilitates daily group activities and workshops using the principles of harm reduction and trauma-informed framework to address the needs of adults in the community who are in recovery and/or impacted by substance use disorder and mental illness
- Follows client intake and assessment procedures in accordance with PHIPA to obtain information and prepare reports or case histories
- Responsible for administrative and clerical duties such as follow-up phone calls, monitoring emails, and editing resumes and other important documents
Clerical Assistant
- Responsible for supporting office staff and performing standard administrative duties such as filing, mailing, receptionist duties and other clerical work including photocopying, preparing boardroom for meetings, collating booklets and media materials
Brand Ambassador
- Promotes brand awareness using strong communication and customer service skills to connect with consumers and achieve target goals required by high-profile clients
- Oversees promotional activities while engaging with consumers to create value and deliver key messages on products
- Demonstrates enthusiasm and a professional attitude while representing the values of the brand, its associated products, services and/or events
Education
Honours Bachelor of Arts & Science
Major in Sociology & History
Social Service Worker
Successfully developed valuable social service skills in areas such as supportive counselling, case management, group facilitation, interpersonal communication, community development and, service coordination and advocacy