Department - Surgical Clinics, Operating Room (OR) Booking & Pre-Admission, Fracture Clinic
- Entering OR case card from Novari to SIS
- Verifying and updating patients' information
- Scheduling and booking patient appointments
- Printing OR list with anesthesiologists' designations
- Entering RN's, RPN's or Surgeon's orders in MediTech
- Answering and transferring phone calls to different departments
- Confirming appointments with patients; reviewing their procedure requirements
- Obtaining patients' records and results from MediTech or Launch on Base for doctor's review
- Managing reception area by answering patients' queries and directing them to designated areas
- Setup templates for the transition to a new software called Epic

Department - Specialty Clinics & Diagnostic Imaging Services
Trained in the Endocrinology Clinic
- Processed cash, credit card, and cheque payments from patients
- Prepared blood requisition forms and labeled pre-admission charts
- Managed inventory, setup and organized examination room and supplies
- Completed patients' registration by obtaining, verifying, and updating their information
- Handled patient record management and ensured patients' privacy and confidentiality
- Managed reception area and greeted patients and families as they arrived at the facility
- Assisted patients in filling out pre-admission forms
- Obtained patients' test results & records from hospitals and other medical centers for doctors' review
- Recorded patients' blood pressure, height & weight, then escorted to designated rooms for care
- Sent outside referrals & test results to nearby hospitals or specialists for patients' convenience
- Informed patients regarding their specialists' appointments & provided an outlined list of items to bring for the visit
- Ensured eligibility of IFH patients (consultation with family doctors, specialist, x-rays, ultrasounds, stress test, ECG and BMD)