Experience
ADMINISTRATIVE ASSISTANT
• Managed and maintained contractor’s calendar
• Served as a point of contact in scheduling appointments
• Confirmed appointments scheduled by email or a follow up call
• Solved complaints and provided accurate information regarding accounts
• Performed bookkeeping tasks such as processing payments received from clients, reconciling invoices, and following up on overdue accounts
PATIENT SERVICE COORDINATOR
• Supported clinic by providing quality customer service and administrative assistance
• Contacted patients for initial appointments with Physicians
• Answered phone calls and handled inquiries in professional and courteous manner
• Booked, confirmed and rescheduled appointments for Physicians and Clinic practitioners
• Registered new patients in Accuro and set up patient files
LEASING MANAGER ASSISTANT/RECEPTIONIST
• Greeted clients in a professional and welcoming manner; directed clients to staff
• Managed and maintained calendar
• Called customers and scheduled appointments
• Confirmed appointments scheduled by email or a follow up call
• Operated switchboard; prioritized calls and ensured excellent customer service
DIGITAL CONTENT CREATOR INTERN
• Created informative and engaging content using Canva
• Engaged with audience on Instagram
• Planned and scheduled content using Pallyy
• Monitored social media’s analytics