Experience
Member Services Manager
- Managed Front Desk staff, administration and customer service. Hired and trained all new staff and held monthly meetings to maintain excellent customer service.
- Updated and maintained website on a daily basis.
- Assisted Senior Accountant on a daily basis with data entry, payroll and HR.
- Maintained each members account and assisted them with any issues that occurred.
- Entered all data for tennis court usage, food consumption and practice court usage.
- Assisted with board meetings by ordering food and updating meeting minutes.
Administrative Assistant
- Entered member program information into the database.
- Maintained website on a daily basis.
- Edited and assisted creating program brochure quarterly.
- Created and mainted Pool Club member surveys manually and through Survey Monkey.
- Assisted hiring pool and program staff
Education
Recreation and Leisure Studies
Bachelor of Arts
Medical Terminology
Bookkeeping
I am taking a bookkeeping diploma part time through George Brown College.