Experience
Virtual Assistant
-Inbox Management
-Responding to customer email inquiries in a timely manner aligned with company values
-Creating and maintaining organization systems to streamline operations
-Moderating zoom calls
-Scheduling client appointments and maintaining calendars
-Tracking failed payment notifications to ensure they are processed in a timely manner
Education
Theatre Arts Performance
Studied Theatre Arts Performance, which included voice, movement (yoga, nia), theatre history, and english.
This training taught me the importance of connecting with others, how to anticipate their needs, and deliver beyond expectation.