Crafted Projects
Portfolio
https://bit.ly/3v504VnExperience
Executive Virtual Assistant
Primary responsibility of supporting the CEO, provide support to the executive team
as directed to ensure that company goals and objectives are accomplished, and
operations run efficiently.
Account Manager
Served as the lead point of contact for all corporate account management matters including marketing, customer support, billing, complaints, quality assurance and etc.
Quality Assurance Analyst
Responsible for the overall quality of the customer interactions, identifying areas of service improvements and monitors the result of stated recommendations.
CSR / Seller Support Specialist
Paid close attention to customer and sellers' concerns and addressed their queries and achieved exceptional level of customer service.