Experience
Administrative Assistant
-Provide administrative and clerical support to Senior management, Operations and employees when requested
-Manage Accounts receivable and company finances with online Quickbooks
-Track incoming daily tickets using various excel sheets for accounts payable/receivable and payroll
-Prepare and issue invoices utilizing vendor relations as well as multiple online invoicing platforms in a courteous and professional manner
-Prepare, proofread, edit and finalize incoming and outgoing documents and reports
-Issue purchase orders
-Match purchasing receipts, shipping costs and net terms for the approval of payment
-Monitor and order office supplies as necessary
-Plan and coordinate weekly internal meetings and take minutes
-Certified Joint Work Site Health & Safety Committee Representative
Retail Warehouse Manager/Administrative Assistant
-Strong attention to detail, exemplary customer service delivery and a team-player attitude
-Anticipated the needs of customers in order to ensure a seamless and positive experience
-Adept at managing and streamlining administrative processes to reduce errors, improve accuracy, efficiency, and achieve organizational objectives
-Resolved product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment
-Conducted daily production meetings with departmental team leaders to assign, coach and communicate job expectations of staff
-Inspected and researched all discrepancies in inventory and tracking
Performed weekly analysis to find damaged or unacceptable product for improved quality control
-Assisted departments in the implementation of mark downs and other merchandising advertisements
-Participated regularly in merchandise resets within a team atmosphere
Managed all products leaving the warehouse to ensure accuracy and integrity of outgoing e-commerce shipments
Receptionist/Administrative Assistant
-Prepared client's hair for several stylists on the floor; including shampooing and conditioning the client
-Provided clients with information on products and techniques used during hair cutting and styling activities
-Kept the front desk tidy and presentable with all necessary materials
-Greeted and welcome guests in a warm, familiar and friendly manner
-Answered all incoming calls and redirected them or took messages
-Scheduled appointments and ensured that any cancellations or readjustments were taken care of
-Made follow up calls to clients to remind them of their appointments
-Prepared outgoing mail by drafting correspondence and securing parcels
-Received mail and packages. Distributed them accordingly
-Checked, sorted and forwarded emails
-Monitored office supplies and placed orders when necessary
-Took up other duties as assigned