Experience
Medical Transcriptionist - Contractor
Nuance - Remote
March 2020
VR transcription of 99.8-100% accuracy. Acute Care and Community care experience.
Developmental Disabilities Mental Health Services - Port Coquitlam, BC
• Medical transcription
• Reception coverage when needed
• Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
• Verified and logged in deadlines for responding to daily inquiries.
• Updated patient accounts and information on a daily basis.
• Managed incoming and outgoing calls for busy medical office.
• Handled and processed confidential patient information.
• Maintained and organized master Resident Index and information files in master database.
• Multiline switchboard
• Book appointments for 7 psychiatrists