I have graduated from Office Administration at Lambton College; my training focused on Microsoft Office 2016/2019 and a variety of other software programs and applications. The program focused on both extensive theory and practical applications for all Microsoft Office programs, including the daily use of Microsoft Teams in a virtual learning environment. My training has also included Simply Accounting, Desktop Publishing, Web page design, file management, proper letter, e-mail, memo etiquette, and general office management.

My hands-on experience assisting customers as a General Manager for a small business has enhanced my interpersonal communication skills. In addition, I have extensive training with Microsoft Retail Management Systems, both Store Operations and Headquarters.