freelancer
Email Verified Mandie A
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Member since July 27, 2022
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Social media | Photographer | Project Manager

Hi there, my name is Mandie.

Brief background:

  • BA in Anthropology
  • Advanced Diploma in Public Relations
  • Diploma in Tourism & Travel
  • Skilled social media marketing expert
  • Passion for creative projects
  • Organized
  • Advocate for time management (timeliness is everything)

CERTIFICATIONS

  • Social Media Certification – Humber College; SEO Basics, Social Media Analytics, Social Content Strategy (2022)
  • TICO, Travel Industry Council of Ontario, Issued 2019
  • SMART Serve Certification
  • Recreation, Parks & Leisure, Central Michigan University, Issued 2018
  • Manage Mentor – Leading People Program, Harvard University, Issued 2018
  • ‘Mousters’ (Certificate/Masters) Interactive Learning, Walt Disney World College Program, Issued 2018

Experience

Project Manager

  •  Content Callout
  •  Feb 2022 - Present

Daily management of internal team and company socials and blogs as well as client work. Copywriting, editing, and content development for tech companies. Our clients ranged from technology to healthcare, all within the B2B space.

• Helped organize and develop podcast booking and tracking process
• Worked with team to bring social numbers for clients and internal content up 50% - 100% + from prior months.
• Curated, organized, and planned social content for internal channels

Social Media Department Lead

  •  CCM
  •  Feb 2020 - Jan 2022

Daily management of over 40 clients’ social platforms, including content creation and platform optimization for Facebook, Twitter, Instagram and LinkedIn. Generated monthly analytics reports for clients detailing platform performance and growth. Manage client’s SMM budget for boosting and platform promotion while keeping detailed reports on spending.

• Took over the department after three months and was able to successfully train and transition two new employees during my first six months during remote work

• Developed internal documents for SMM education of new employees and clients about industry standards and best practices

• Helped develop a client retention plan for the pandemic and have onboarded over 20 clients since 2020

• Took over management of the Technical Support & Live Chat department in November 2020 on top of SMM role

Photographer

  •  HM Photography
  •  Aug 2024 - Present

Used Photoshop, Lightroom, Spark and Canva to create and distribute online marketing materials used to generate client leads and build brand awareness. Organize and manage client bookings. Edited and distributed client photos in a timely manner. Creating engaging and unique content on social platforms to build brand awareness and connect with future clients and industry professionals.

• Primary photographer for 2019 & 2022 Windsor-Essex CADORA show season.

• Work has been picked up by major equine brands, including Purina, De La Coeur, and Team Millar


Magic Kingdom Entertainment

  •  Walt Disney World
  •  Jul 2018 - Dec 2018

Magic Kingdom Entertainment, July – December 2018
Walt Disney World- International College Program, Orlando, FL

Responsible for the safety and well-being of guests and performers while upholding Disney standards. Organized lines, timed guest interactions and aided performers in getting on and off-stage and with costuming when needed. Maintained a 4.0 GPA while working full time and continuing with studies with St. Clair College and Central Michigan University and taking bonus credits with Harvard University and Disney University.

• Exceeded hourly guest target carriers for multiple locations

• Within two months of starting work, was trusted to run the floor of Crystal Palace (high traffic character dining); this resulted in strong relationships with superiors in dining and entertainment.

Social Media Intern/Photographer

  •  Royal Agricultural Winter Fair
  •  Nov 2013 - Present

Social Media, November 2013, 2014, 2015, 2017, & 2019
Royal Agricultural Winter Fair, Toronto, ON

Responsible for updating social platforms with horse show results and event information. Posted “behind the scenes” photos to social media providing real-time engagement with fans, and was able to edit and upload quickly to make sure all information was delivered in a timely manner. Created unique and engaging content on social platforms for visitors and athletes.

• Exceeded hourly guest target carriers for multiple locations

• Within two months of starting work, was trusted to run the floor of Crystal Palace (high traffic character dining); this resulted in strong relationships with superiors in dining and entertainment.

Education

Bachelors

  •  York University
  •  Sep 2006 - Jun 2009

Bachelor of Arts in Anthropology

Advanced Diploma

  •  Humber College
  •  Sep 2009 - Jun 2012

Advanced Diploma in Public Relations