Experience
Freelance Writer
• Written landing pages, product descriptions
• Write content that is industry-relevant, clear, easy to read, and engaging.
• Adhere to the brand’s style guide and content requirements
• Effectively managing multiple documentation projects simultaneously.
• Working in Windows environment with Microsoft Suite Applications (Word, Excel, PowerPoint, Outlook, Teams).
Freelance Tutor
• Provided services such as study skills, passive learning strategies, and test preparation for ESL students (ages 11+).
• Taught new topics each week such as collocations, idioms, phonetics, and more.
• Perform bookkeeping
Transcriptionist
• Managed and completed clean verbatim transcripts within a short period of time.
• Researched technical topics, and disciplines to produce a clear transcription.
• Managed and processed verbal information into a written document.
Customer Service
• Provided daily updates on commercial and functional operations, including product feedback, and equipment maintenance.
• Worked independently as part of a small team using effective communication skills and demonstrating an encouraging teamwork mentality to achieve daily production goals.
• Demonstrated excellent customer service by serving each guest according to their individual needs (such as dietary and caloric restrictions).