Experience
Data Entry Supervisor
*Performed initial training and mentoring for staff.
*Verified daily production reports, and resolve data entry and processing errors.
*Build, develop and lead the Data Entry team to ensure corporate and client
expectations are met.
*Assisted in creating worksheets/templates for data entry functions.
*Distributed workload based on delivery dates and employee capability.
*Established work schedules and procedures.
Shift Manager
*Focused on customer service: Adapted to various work styles and
continuously delivered a friendly and welcoming service.
*Tracked activities to proactively identify opportunities to improve operations
and workflow leading to hitting the target goal.
*Trained new employees on proper food handling and safety procedures.
*Supervised and delegated specific duties to the crew member to maximize
the effectiveness of a team.
*Investigated and resolved customer inquiries and complaints in a timely and
empathetic manner.