freelancer
Email Verified Melissa R
0/5 (0 Feedback)
Member since August 1, 2022
Profile health 70%
  • $25.00 / hr
  • Ontario
  • Save

An organized and adaptable administrative professional with six years’ experience working in corporate and non-profit environments. High attention to detail and excellent time management skills mean that every task is completed efficiently and to the highest possible standard. A calm and patient disposition means work is completed efficiently under pressure with great accuracy.

Experience

Job Clerk, Construction Services

  •  Hydro One Networks Inc.
  •  May 2021 - Jun 2022

- Perform clerical/administrative duties in support of work performed by Station Construction, Stations.

- Order and track the delivery of Personal Protective Equipment (PPE) for field staff.

- Input time reports, exceptions, vacation entitlement, etc., for 70+ field staff using SAP.

- Weekly expense management using Concur for Managers and Sr. Forepersons.

- Maintain a robust paper and electronic filing system.

Customer Excellence Clerk

  •  Hydro One Networks Inc.
  •  May 2020 - Dec 2020

- Perform the regular clerical procedures associated with the preparation, monitoring, scheduling and completion of orders for work performed by Distribution Lines.

- Input data to Arc/FM for Fast Track of new services in subdivision, etc.

- Advise customers on routine matters such as rates, types of services, status of work, etc.

- Update customer data including phone numbers, addresses, service drops and other customer information.

- Prepare appropriate forms to authorize work when field reports are completed and forward for approvals.

Communications Services Officer

  •  Hydro One Networks Inc.
  •  Mar 2018 - May 2020

- Identified key stakeholders affected by Hydro One's projects or those who may have had an interest in the project, e.g., municipal staff, elected officials, special interest groups and property owners.

- Prepared written documents and communication pieces including consultation plans to inform stakeholders about upcoming Hydro One activities/projects.

- Participated in project meetings and provided guidance to ensure community/stakeholder concerns were considered during planning.

- Identified key stakeholders affected by Hydro One's projects or those who may have had an interest in the project, e.g., municipal staff, elected officials, special interest groups and property owners.

- Prepared written documents and communication pieces including consultation plans to inform stakeholders about upcoming Hydro One activities/projects.

- Participated in project meetings and provided guidance to ensure community/stakeholder concerns were considered during planning.

Lines Customer Support Clerk

  •  Hydro One Networks Inc.
  •  May 2016 - Mar 2018

- Perform clerical/administrative duties in support of work performed by Distribution Lines.

- Communicate with external and internal customers/contractors within designated time periods.

- Ensure accuracy of deployment plans for scheduling purposes.

- Arrange for locates with the appropriate external parties.

- Review, mail and receive customer contract, verify for accuracy and review for completeness.

- Maintain a robust paper and electronic filing system.

Visual Merchandiser

  •  Victoria's Secret
  •  Jan 2011 - Jun 2015

- Process product shipments
- Stock merchandise
- Implement visual merchandising strategy
- Create appealing and eye-catching visual displays that lead the customer through the entire store
- Produce window displays, signs, interior displays, floor plans and special promotions displays

Education

Advanced Public Relations

  •  Durham College