Provide high level administrative support including but not limited to email management and correspondence, managing the transfer of documents and data, managing the overall active and complex calendar of the CEO and COO including requests for client and internal meetings, engagements, and events, and assembling all relevant documents and materials

Assist across all department platforms with various administrative tasks such as development of tools, manuals, guidelines, policies, templates, forms, etc.

Manage all day-to-day human resources responsibilities, employee relations, talent acquisition, performance management, workforce planning, annual performance cycle in conjunction with the senior management team

Manage the employee recruitment and selection process for all employees across portfolios, including updating and creating job descriptions, interviewing, selection, and onboarding as well as managing employee contracts and files

Maintain high employee relations by ensuring implementation of ongoing employee training to support management and develop internal leadership; oversee performance reviews, employee suggestions/complaints, corrective actions and conflict resolution and termination process

Manage and oversee all employee engagement, staff events, team building events to ensure positive employee morale in addition to client or charitable events

Provide support on other projects such as new employee benefits package; office digitization, managing external contracts (negotiation, legal, compliance); office move, etc.

Administrative Support to the C-suite including but not limited to calendar management, scheduling meetings, and room reservations, taking on HR and administrative responsibilities such as assisting with training and reviewing workplace policies, research and roll-out of market research surveys via SurveyMonkey; organized employee orientation and on-boarding; managed international travel arrangements and accommodations for the team every month.

Assisted ex-pat staff with visa and work permit arrangements, along with CRA payments.

Office Managerial tasks including but not limited to: expense reports for the team (up to 15 people); vendor liaison organized, tracked, and filed invoices and agreement; the main point of contact for caterers (daily lunch delivery), property managers, equipment suppliers, and IT/technical services providers; maintained detailed inventory of office supplies, company computers/communication devices; placed and tracked orders for office equipment, coffee and tea, and miscellaneous supplies.

Worked closely with finance department as a Junior Accounting Administrator; responsible for setup and maintenance of vendor numbers (NAICS) as well as G.L transaction coding (HST pre/post-registration and allocation); coordinated ad hoc payments, tracked and consolidated receipts for all corporate credit cards; and responsible for invoice payments and sending monthly reconciliations to EY, along with journal entry testing (as directed).

Ensured that office processes were standardized, communications were regulated, filing systems were created, supply orders were handled, and administrative tasks were appropriately distributed and overseen.

Oversaw all aspects of office management, including HR functions, file management, and office inventory.