freelancer
Email Verified Michelle T
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Member since August 20, 2022
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Real Estate Office Assistant

  • $18.00 / hr
  • Ontario
  • Save

As a resourceful, flexible and professional individual with over 20 years experience in diverse office environments, I am seeking a permanent full or part time position and I offer you the following:

  • 20+ years experience in a small business environment covering: reception, customer service, marketing, legal & property research, administration and bookkeeping.
  • A strong ability to work well independently and within a team environment while maintaining excellent working relations with clients, customers, industry professionals and team members.
  • Adaptability, focus and time management skills for managing a small business office.
  • Additional skills in market research, legal documentation, marketing for small business, public relations, web page design, designing and creating marketing packages

I am fully proficient in real estate specific programs: Matrix, Webforms, Authentisign, Touchbase and Lonewolf Backoffice. I have been for the past two years working from home in a virtual manner for my current employer on a flexible schedule; up to 16 hours per week; therefore, I have the time/flexibility to take on another virtual assistant role in addition to my current employment.

I am an adaptable, hard-working professional who over the course of my 20-year career, has taken on the responsibilities of reception, marketing, creative design, social media marketing, customer service, general office duties, office administration, basic bookkeeping and e-commerce. Overall, I am very willing to learn new skills and methods, and see every opportunity as a learning and growth experience. I thrive on new challenges, problem-solving, research and creative thinking.

I am extremely familiar with every skill set required to run a real estate office. I have created all our firms’ marketing, advertising and social media posts for the past 20 years. I am able to prepare all listing and selling documents for our clients and customers ready for e-signing, upload them to our regional MLS board for Realtor.ca through Broker Load, manage both seller and buyer clients efficiently, prepare mail-outs to solicit new clients, basically every task short of actual selling or listing a property as I am not licensed to do so.

Crafted Projects

Portfolio of Real Estate Advertisements created by Michelle Tatomir

https://drive.google.com/drive/folders/1LqQAzIqloR_EBuC1Aiv0Lw7aONmxzkoo?usp=sharing

Experience

Office Assistant, Marketing Manager and Customer Service Manager

  •  Future Homes & Real Estate Ltd.
  •  Jul 2002 - Present

• Responsible for maintaining the day to day procedures for running a small office.
• Contributed to an organized workplace by maintaining filing systems, client database, accurately verified information and updated information databases as necessary.
• 10 years experience with in-office accounting procedures utilizing LoneWolf software, preparation of monthly reconciliations, weekly payroll, accounts payable/receivable and year-end procedures.
• Greeted and assisted all visitors with a pleasant and helpful attitude, handled the sorting and distributing of mail, redirected calls as needed, worked with the Broker/Owner to address any outstanding issues or concerns and oversaw general front desk operations.
• Complied with all federal, provincial and real estate regulation boards legal requirements, remaining up-to-date on existing and changing legislation, remaining knowledgeable about real estate laws, guidelines and procedures.
• Prepared legal documents relating to real estate offers, preparation of documents for e-signing and preparation of client correspondence, arranging of appointments for Sales Agents and clients.
• Effectively communicated with lenders, real estate offices, and service companies to obtain the information needed for the closing.
• Acts as Privacy Officer in accordance to PIPEDA and FINTRAC Compliance Officer.
• Arranged photo shoots for new listings with digital photography, downloaded and edited photos as required with Photoshop to upload to the company website, the Real Estate Board MLS® system, and other marketing venues our company utilizes.
• Created, edited and proofread written advertisements for local and national newspapers, magazines and trade publications.
• Coordinated and created mailings, targeted email newsletters, marketing materials, website content and social media initiatives.
• Collaborated in the creation of and continued maintenance of the company real estate website, continually updating content, implement keywords for optimal search engine rankings and performance.
• Researched and tested new programs to benefit the day to day office workings.

Marketing & E-Commerce Manager

  •  Futur Hockey (Subsidiary of Future Homes & Real Estate Ltd.)
  •  Apr 2015 - Present

• Created product designs for the manufacture of sports equipment with Photoshop.
• Created and managed an E-Commerce website with minimal financial cost.
• Handled payments in person and virtually, filed all financial transactions and receipts.
• Managed shipping and receiving throughout the USA and Canada.
• Implemented targeted online marketing campaigns.
• Created marketing materials targeted to finding new business partners for consignment
sales.
• Managed consignment sales accounts, communicated important program notes to
sales representatives.
• Prepared wholesale orders for stock with various manufactures internationally

Education

OSSD

  •  Dunbarton High School, Pickering
  •   - Jun 1992