Experience
Team assistant
I was an administrative assistant for a large organization. I scheduled appointments, updated calendars, registered clients and updated referrals. I was in communication with clients, hospitals, physicians, and other community care groups to provide patient care and customer service.
Insurance service agent
Binding insurance policies for clients for automobile and property insurance. Provided customer service by updating clients, system navigating for clients, answering inquiries and taking payments.
Guest experience leader
Providing customer service to clients by assisting clients with orders, payments, and resolving any conflicts.
Secretary
I answered phones, faxes, made appointments, and updated physicians’ calendars.
Education
Work and Labour Studies
Interdisciplinary program that focuses on the changing workplace and it’s impact on workers.