I am an administrative support professional offering many office management skills and proficiency in Microsoft Office programs. I have a wealth of knowledge and experience of working within a fast-paced and busy customer-focused environment, including retail, customer service, and sales. In this time, I have developed excellent organizational skills and have the ability to prioritize my workload effectively in order to meet targets and deadlines. I am an excellent communicator and can relate well to people at all levels. I am proficient in the use of computers and can use most software. I have extensive experience in dealing with customers in a polite and friendly manner and handling complaints and queries as well as handling difficult situations while remaining calm.

Graduating from Fanshawe College’s office administration-executive program has improved my ability to type over 55 WPM, has shown me the ins and outs of using Microsoft Office, and has given me background knowledge of accounting and bookkeeping. Also, taking a medical terminology course has taught me how to read, spell and comprehend medical terminology.

Thank you for considering my qualifications. I look forward to hearing from you!