Experience
Isa/Leads Coordinator
In charge of lead generation and adding qualified leads to the sales funnel.
Nurturing and following up with clients in our database of over 15,000 clients
Responsible for prospecting new leads and cultivating potential clients for a top performing real estate team.
Lifestyle Consultant
Delivered white glove Concierge services to an elite clientele, assisting with tasks including placing dining reservations and providing suggestions, flower orders, entertainment and ticket inquiries and purchases, as well as assistance while travelling.
Utilized a variety of resources including search engines, websites and internal resources to research customer requests with the goal of delivering meaningful, valuable solutions and customized recommendations and services.
Utilized multiple complex systems to accurately document and research customer information
Provided meaningful and relevant insight to customers regarding the services that their Concierge can provide for them.
Maintained acceptable performance standards including effectiveness, efficiency and quality through inbound and outbound virtual channels (phone, chat, email, etc.).
Education
Diploma
Community and Justice Services Diploma