freelancer
Email Verified Raveena A
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Member since April 24, 2022
Profile health 80%

Save your time and use my professional services!

  • $17.00 / hr
  • Ontario
  • Save

Hello, I have over 5 years of experience working in customer services and client experience work positions, this has helped me to achieve exceptional communication skills. I really enjoy communicating with customers and clients over the phone, building rapport and meeting their needs and providing best experience. I am organized, highly motivated, I have attention to detail, very good independent worker, I can work well under pressure. I enjoy helping people and I stay professional and friendly at all times.  I am very excited to work with you!

Experience

Banking assistant

  •  Barclays
  •  Oct 2016 - Oct 2019

Customer interaction face to face, over the phone, video calling and inbound out bound calling. Handling complaints, managing customer queries, handling banking requests, managing tills, working in the back office, answering phones and making appointments, managing the diary and calendar, providing exceptional customer service to meet customers needs and giving best experience.

Offering the right solution to the clients and customers

Receptionist

  •  Law firm
  •  Jan 2020 - Feb 2021

Meeting and greeting clients, answering the phone, managing emails, writing letters, sending emails, opening and sorting mail. Communicating with clients and booking appointments

Education

Bachelor of Arts: International Business

  •  Manchester university
  •  Sep 2012 - Jul 2016