freelancer
Email Verified Ricki L
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Member since August 10, 2022
Profile health 80%

Virtual Assistant

Analytical, creative, dynamic, and solutions-driven woman seeking extensive theoretical and hands-on experience within the Oil and Gas Industry. Talented, prospering professional with dynamic communication, interpersonal & planning, shrewd calendar manager and excellent client service representative. A motivated natural leader with the ability to perform above expectations. 

  • Mentor & Teacher
  • Strong Oral & Written Communication Skills
  • Time Management
  • Dependable
  • Customer Relationship Management
  • Teamwork
  • Business Communication
  • Extraordinary Organization
  • Customer Service Excellence
  • analytical thinker, 
  • Efficiency Improvement

Confident, positive personality, outstanding analytical skills, attentive to detail, with an ability to look beyond the obvious and solve problems. Organized, multi-tasker with the ability to produce high quality work under pressure and in a timely fashion. First-class customer service skills, proven success in building solid client relationships. Demonstrated strong teamwork and accountability; with a strong code of business ethics.

Experience

Office Manager

  •  Strathmore RV Service and Storage
  •  Jun 2016 - May 2017

Assisted customers with invoices, payment, and searching for supplies. Completed daily/Monthly/weekly inventory, bank deposits, supply/part orders, emails and payroll. With the Proficient use of quickbooks I ensured everything was complete.

Assistant Manager

  •  Naturalizer
  •  Sep 2016 - Aug 2017

Supervising the sales staff, making sure the store's sales targets are attained, solving customer complaints, scheduling shifts, checking product displays, and writing sales reports. Perform Bank Deposits, markdowns/ups, and insure customer satisfaction and that the store is visually appealing.

DayCamp Coordinator

  •  CRCA- Chestermere
  •  Jun 2019 - Aug 2019

Responsible for the coordination, operation and support of programs ensuring their effective and cohesive operation on a day-to-day-basis; the training, support and supervision of all staff; camper wellness and the administering of medications and first aid; administration where/when applicable. Handling behavior issues, and handling communication with parents.

Service Manager/Server

  •  The Canadian Brewhouse
  •  Sep 2017 - Jan 2022

Accomplishes department objectives by managing staff; planning and evaluating department activities. Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe, secure, and legal work environment.Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results. Develops, coordinates, and enforces systems, policies, procedures, and productivity standards. Establishes strategic goals by gathering pertinent business, financial, service, and operations information. Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions. Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements. Contributes to team effort by accomplishing related results as needed.

Junior Land Administrator

  •  LandSolutions
  •  Mar 2022 - Present

Through the use of Spin2, OPAC, CLR, Corp. Search, Crown Search and ISC (Saskatchewan) I can complete searches for file set ups. I completed many file set ups in Pandell Projects (I-Land) and created hard copies for the field and office. Use Landtraxx, pandell, and sharepoint daily.

Education

Oil and Gas Administration

  •  Sep 2015 - Jun 2016