Experience
Accounts Payable Officer
• Efficiently managed the accurate and timely processing of over 1200 invoices per month, reviewed and validated their content and resolved issues ensuring nonexistent delays.
• Improved workflow by 20% by driving and coordinating accounts payable functions for off-site and on-site project staff.
• Worked with the finance team to complete month end functions, including accruals and account reconciliations that ensured timeliness of financial statements.
• Developed queries and generated reports for senior management which summarized multiple information including expenses, vendor spend, etc. for management planning and forecasting.
Administrative Officer
• Built strong relationships with various internal and external stakeholders to ensure an effective strategy for sustainable activities;
• Constantly found ways to streamline office operations by harnessing opportunities to support colleagues and management in the delivery of high-quality work and exceptional client service.
• Solved problems through innovative solutions, emotional intelligence, systems and process improvements that increased efficiency, facilitated team bonding and built relationships, job satisfaction and profitability.
• Planned and executed quarterly financial audits with the finance team for operations and cash management.
• Partnered with other finance team members to complete month end functions, including accruals and account reconciliations for financial statements.
• Met new customers, on boarded them and recommended appropriate products - average of 40 walk- in customers.
• Resolved customer queries and complaints- Responding to client inquiries and issues in a timely, responsive manner.
• General Office administration and appropriate use of office equipment - answering phones and welcoming and greeting clients.
• Arranged client meetings including venues, preparing printed materials and handling schedule changes.
• Maintained client files and information on the appropriate systems.
• Ensured employee compliance with ambience, all corporate policies, industry regulations, and best practices.
• Ensured adherence to all regulatory requirements regarding client accounts and documentation in accordance with KYC guidelines.