freelancer
Email Verified Shreya S
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Member since February 9, 2022
Profile health 30%
  • $20.00 / hr
  • British Columbia
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Experience

Customer Service

  •  TBM
  •  Apr 2019 - Apr 2020

 1.Interact with customs and attend their needs
 2.Help customers with general information
 3.Provided outstanding customer service in a busy environment
 4.Answer incoming customer calls/ emails/social media queries regarding products and services,
complaints and general queries;
 5.Answer incoming customer calls/ emails/social media queries regarding products and services,
complaints and general queries;
 6.Provide feedback and recommendations to the Customer Engagement Manager

receptionist

  •  skanna
  •  May 2020 - Feb 2021

1.Answering phone in professional manner
 2.Assist customer with concern and inquires
 3.Follow up with the customers.
 4.Complete opening and closing duties.
 5.Maintain work records.

receptionist

  •  glasstech
  •  May 2021 - Feb 2022

1. Handle telephone calls
2. sorting emails and forwarding it to respective persons
3. great client
4. maintain clients' documents and records.
5.data entry
6.Matching invoice with PO and packing slips.
7.revert back the Emails.
8.Arrange couriers or truck pickups and deliveries ,assist with mailing

Education

PG diploma in business

  •  George brown college
  •  May 2019 - Dec 2020