freelancer
Email Verified Stephanie K
0/5 (0 Feedback)
Member since May 12, 2022
Profile health 70%
  • British Columbia
  • Save

Hi, I’m Stephanie! I am a 3rd-year college student studying Cognitive Systems Major at the University of British Columbia (UBCV). I have 5 years of experience in customer service which allowed me several opportunities to hone my communication skills and quick problem skills. I am proficient with Adobe Creative Suite (InDesign, Photoshop, Illustrator, Dreamweaver), Microsoft PowerPoint, Excel, and Word, as well as Python. Although I have limited experience in the virtual assistance field, I’m a quick learner and I am confident I will be a great addition to your team! Thank you for reading!

Experience

Customer Service

  •  Costco
  •  Nov 2019 - Present

Assist customers in the in-store check-out process. Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change.
Responsible for counting the contents of the cash register drawer at the end of each shift, and maintaining receipts, records, and withdrawals. Responsible for checking materials, and supplies, and reporting when stock is low.
Targeting prospective members and successfully getting them to upgrade their membership cards, effectively boosting company profits

Sales Associate

  •  Old Navy
  •  Jun 2019 - Feb 2020

Balanced sales and deposits with no records of discrepancies

Captured over 50% of all membership’s emails

Selected by the manager to be lead cashier due to positive customer feedback

Education

Environmental Science

  •  Simon Fraser University
  •  Sep 2019 - Aug 2021

The relevant course includes studying interrelationships between human activities and the environment, assessing interactions between the physical, chemical, and biological components of nature

Cognitive Systems

  •  University of British Columbia

Relevant coursework includes using tools from computer science, linguistics, philosophy, and psychology to study the basis of human thought, its development, and the ways in which it can be used effectively.