Experience
Receptionist/Administration
Provided numerous administrative duties, including bank deposit, couriers, mail, faxes,
etc.
Entered client payment information and update requests regarding payments
Entered claims from creditors into the system and direct to the appropriate employee
Scanned client files into insolvency system while successfully kept all filing up to date
Communicated with building management to make sure all aspects of the office are
working correctly
Typed financial statements & photocopy for Andrew J. Ranger, CA, CPA
Successfully booked clients into meeting time slots for trustees as well as for counselling
sessions
Customer Service Reprentative
Provided swift service by inputting purchase orders received via ITRADE, email, EDI or fax
with accurate delivery times with a monthly volume of approximately $1 M
Informed customers of any shorts that may occur for their orders resulting in customer
satisfaction
Developed and maintained relationships with business customers to give superior
customer service
Served as back up reception, open and distribute mail, along with dealing with couriers
Resolved any problems that arise with customers to a win/win outcome
Saved the company approximately $8,000.00 on average per year, through investigation of debit notes
Acted as office Fire/Safety Marshall
Part of the team that brought #1 recognition from two major foodservice customer for
excellent in customer service
Successfully cleared up all discrepancies on GS1 program to have no errors, therefore
giving the customers complete information regarding product information
Transitioned customers from mailing to emailing invoices which resulted in a savings for
the company
Answered 1-800 line (inbound calls) for customers to call in their orders