Experience
Administrative Assistant
• Supported the development team in monthly donation and gift campaigns to ensure all donations were accurately documented in cloud-based databases, such as Tessitura.
• Performed basic administrative duties such as filing, data entry, maintaining a filing system and organized monthly board of director meetings.
• Assisted the education team and prepared instructional, informational, and referral materials for the Explorer Learning series.
Visitor Experience Representative
• Greeted visitors at the admissions desks, satellite points of sale, and entry points to ensure a warm welcome and a smooth entry experience for visitors and members.
• Actively promoted and upsold museum products such as memberships and exhibitions.
Visitor Welcome Representative
• Created a welcoming atmosphere for all ROM visitors by authentically communicating the ROM brand and acted as a greeter and line management agent on the floor.
• Operated the coat check function, checking in and out coats for visitors and ensuring all items checked were always stored safely and returned to the correct visitor.
President
• Set and facilitated goals for the organization, planned and chaired club and executive meetings, trained incoming officers, delegated tasks to officers when required, and maintained communication with faculty and staff of York University.
• Acted as the “face” of the club and conveyed the goals and intentions of the club in various events throughout the years as well as recruited prospective members and increased retention by creating a social media presence on Facebook and Instagram.
Education
Arts Administration and Cultural Management
Post-Graduate Diploma
Music
Bachelor of Fine Arts